Welcome to Francis Walter, where we are dedicated to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains the types of information we collect, how we use it, and the steps we take to safeguard your information.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
- Personal information: such as your name, email address, mailing address, phone number, and payment information in USD.
- Non-personal information: such as your IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
- To communicate with you about your account, our products, services, and promotions.
- To personalize your shopping experience, such as by displaying content based on your interests and preferences.
- To improve our website, products, services, and marketing efforts.
- To comply with legal requirements, enforce our Terms and Conditions, and protect the rights and property of Francis Walter and our customers.
We use non-personal information to analyze website traffic and usage patterns, helping us to improve our website and tailor our content to better serve our customers.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. All transactions on our website are protected by SSL encryption technology, ensuring that your payment details in USD are transmitted securely.
Additionally, your personal information is stored on secure servers with access restricted to authorized personnel only. We do not sell, trade, or rent your personal information to third parties.
4. Third-Party Services
We may use third-party service providers to help us operate our business and website. These providers have access to your personal information only to perform specific tasks and are obligated to maintain the confidentiality and security of your information.
5. Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with continued use of our website constituting acceptance of the new terms.
6. Contact Us
If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected].
7. Children’s Privacy
We are committed to protecting the privacy of children who use our website. We do not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will take steps to delete the information promptly.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will work with you to address the issue and remove any such information from our records.
We encourage parents and guardians to monitor their children’s online activities and educate them about safe internet practices.
By offering a detailed Privacy Policy, Francis Walter aims to provide a transparent and secure shopping experience for all our customers.